General

FAQs

• What is Vancery?
• How is Vancery different from other market research firms?
• How do Vancery's Messaging features work?
• What are Vancery's clients’ goals?
• What kind of clients does Vancery serve?

Member FAQs

• How are rates determined on Vancery?
• How does compensation work on Vancery?
• How do I know if a project is active on Vancery?
• Introducing Peer-to-Peer Interactions
• How does Vancery handle tax filing documents for individuals who engage in projects?
• I have signed up for Vancery, but haven’t received the Verification email. What do I do now?

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Client FAQs

• How do I integrate my Zoom account with Vancery?
• Survey Template Library
• Does Vancery support call recordings and transcriptions?
• How does Vancery handle billing if a call goes over an hour?
• What compliance features does Vancery support?
• How do surveys work on Vancery?

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Scheduling

• How do I reschedule a call on Vancery?
• How does call scheduling work on Vancery?
• How does Vancery handle call cancellations and rescheduling?